Frequently Asked Questions
How do I place an order?
Simply browse the Gathered Goods marketplace, add items from your favorite local businesses to your cart, and check out in one seamless transaction. You can shop from multiple vendors in a single order, making it easier than ever to support local businesses.
Where do you deliver?
We currently offer delivery throughout Washington County. As we grow, we’ll expand to new areas—sign up for our newsletter to be notified when we launch in your county!
How fast is delivery?
Orders are delivered within 2-3 business days from the time of ordering. You’ll receive an update when your order is out for delivery.
How much does delivery cost?
Delivery is a flat $10 per order, regardless of the number of vendors you purchase from. You’ll see the delivery cost at checkout before placing your order.
Can I schedule a delivery?
At this time, deliveries are made as soon as possible within the 2-3 business day window. We’re working on adding scheduled delivery options in the future!
Can I pick up my order instead of having it delivered?
Yes! If you prefer, you can pick up your order for free at our local hub. The pickup location will be provided at checkout.
How can I get my business listed on Gathered Goods?
If you own a local business and want to join Gathered Goods, we’d love to have you on board! Visit our Become a Vendor page to learn more and get started.
I’m not a formal business, but I create products to sell. Can I still list my products?
Absolutely! We welcome independent creators, artisans, and small-scale makers. Click here to learn more about how you can sell on Gathered Goods.
Can I return a product if needed?
Returns are handled directly through the vendor you purchased from. Each business has its own return policy, so be sure to check their terms before completing your order.
Can I support local charities through Gathered Goods?
Yes! During checkout, you’ll have the option to round up your purchase or make a direct donation to a featured local charity.
How can I cancel my order?
You can cancel your order for a full refund before it has been processed for delivery. Once an order has been assigned to a driver, it cannot be canceled. However, you may be able to request a return directly through the vendor.
How do I stay updated on new features and delivery areas?
Follow us on Bluesky or sign up for our newsletter below to stay informed about new delivery zones, local business highlights, and special promotions.